1-askcom

Pictured are James Kenny, corporate sales manager, Digiweb and

Caitriona O’Sullivan, European operations manager, Ask Jeeves/Ask.com

  • Digiweb is hosting the entire European IT infrastructure for Ask Jeeves (which operates as Ask.com outside the UK)
  • Ask Jeeves is the 10th largest Internet brand in the UK [May 2009, ComScore] reaching 39% of the Internet population [source ComScore].

Digiweb, the national telecommunications and managed services provider, today announced that it has successfully completed a hosting, telecommunications and managed hosting solution for Ask Jeeves / Ask.com. Digiweb’s Dublin data centre will house the entire European IT infrastructure of Ask Jeeves / Ask.com. The Ask Jeeves website in the UK currently receives 15 million unique users per month.

To ensure uninterrupted connectivity and 24×7 customer access to all of its sites, Ask Jeeves / Ask.com made the decision to migrate its European IT infrastructure into a secure data centre location.  Digiweb was chosen based on its unique ability to provide an independent national telecoms network and a dedicated data centre facility with the highest levels of security, capacity and resilience.

Following the successful migration, Digiweb is now hosting the Ask Jeeves and Ask.com websites. To guarantee website availability for Ask Jeeves / Ask.com customers around-the-clock, Digiweb is providing Ask Jeeves / Ask.com with a tailored managed hosting and security solution.  Digiweb is also providing voice and data connectivity for the Ask.Jeeves / Ask.com team in Ireland.

Caitriona O’Sullivan, European operations manager, Ask Jeeves / Ask.com, said:

“Ask Jeeves users demand that our search engine is available 24 hours a day, 7 days a week.  We were really impressed with Digiweb’s ability to serve our users through their data centre and network operations centre facilities in Blanchardstown.”

James Kenny, corporate sales manager, Digiweb, said, “We’re delighted to provide a European home for Ask Jeeves / Ask.com in our data centre as it continues to develop its footprint in Europe. Since the launch of our data centre we’ve won many Irish and international customers such as Tower Hotel Group, CentralR and Failte Ireland.  We look forward to a long and lasting relationship with Ask Jeeves / Ask.com as it grows its global online presence.”

Colm Piercy, CEO, Digiweb, said, “We’ve committed considerable time and resources in creating a data centre that can attract some of the world’s most popular websites to host in Ireland.  We continue to invest in our data centre managed services offerings and have remained successful in winning hosting deals with major international players. The Ask Jeeves / Ask.com contract is a fantastic endorsement of our facilities, people and services.  We look forward to a long and mutually rewarding relationship with the Ask Jeeves / Ask.com team.”